You can find lots more detail about the various visa types from the Department of Immigration website, or by visiting the Australian embassy in your home country. Sorting out visas can take some time, so make sure you start the process early. See you in Oz.
Business Centers of DIMA (Department of Immigration and Multicultural Affairs)
ACT dima.businesscentre.act@immi.gov.au
NSW dima.businesscentre.nsw@immi.gov.au
Northern Territory dima.businesscentre.nt@immi.gov.au
Queensland dima.businesscentre.qld@immi.gov.au
South Australia dima.businesscentre.sa@immi.gov.au
Tasmania dima.businesscentre.tas@immi.gov.au
Victoria dima.businesscentre.vic@immi.gov.au
Western Australia bcperth@immi.gov.au
Electronic lodgement assistance
For enquiries relating to electronic working holiday (subclass 417) visa applications. eVisa.WHM.Helpdesk@immi.gov.au
For enquiries relating to electronic Citizenship applications. citizenship.elodgement.help@immi.gov.au
Electronic Travel Authority (ETA)
Helpdesk contacts for travel agents, airlines and ETA holders
See: ETA contacts page information
For enquiries relating to parent category applications made through the Perth Offshore Processing Centre (POPC).
parents@immi.gov.au
For enquiries relating to general skilled migration applications made through the Adelaide Skilled Processing Centre (ASPC).
adelaide.skilled.centre@immi.gov.au
For enquiries about Citizenship Day and citizenship matters generally
Enquire online
For enquiries about the Council for Multicultural Australia which assists the Government to promote Australia's cultural diversity.
For enquiries relating to statistical data.
Enquire online
Website comment
Internet@immi.gov.au